Terms of service

Terms of Service

Last updated: 04/02/2026

Welcome to Hörpugull. These Terms of Service govern your use of our website and the purchase of products from our online store at horpugull.is.

By visiting our site or purchasing from us, you agree to the terms below.

1. About us

Hörpugull is a small handmade yarn and crafts studio based in South Iceland. We create hand-dyed yarn and other handmade goods inspired by Icelandic nature.

The store is owned and operated by Taglasel slf., a registered company in Iceland.

If you have any questions, you can contact us at:

Email: horpugull@gmail.com
Website: https://horpugull.is

2. Online store terms

By using this site, you confirm that:

  • You are at least the age of majority in your country, or

  • You have permission from a parent or guardian

You may not use our products or services for any unlawful or unauthorized purpose.

3. Products

All products are handmade or small-batch items.

Because of this:

  • Colours may vary slightly between batches

  • Hand-dyed yarn may vary slightly from photos

  • Small differences are part of the handmade nature of our products

We do our best to display colours and details as accurately as possible, but we cannot guarantee that your screen shows colours exactly.

4. Pricing and availability

All prices are listed in Icelandic Krónur (ISK).

We reserve the right to:

  • Change prices at any time

  • Modify or discontinue products

  • Limit quantities

If a product becomes unavailable after your order is placed, we will contact you to arrange a refund or alternative.

5. Orders

We reserve the right to refuse or cancel orders if:

  • Incorrect information is provided

  • Fraud is suspected

  • Products are unavailable

If your order is canceled, you will receive a full refund.

6. Shipping

Shipping times are estimates and may vary depending on destination and postal services.

Hörpugull is not responsible for delays caused by customs, postal services, or events outside our control.

Customers are responsible for any customs fees, taxes, or import duties required by their country.

7. Returns and refunds

Returns are handled according to our Refund & Return Policy.

Please review that policy for full details.

8. Intellectual property

All content on this website, including:

  • Photos

  • Text

  • Product names

  • Designs

  • Branding

belongs to Hörpugull and may not be copied or used without permission.

9. Limitation of liability

We are not liable for any indirect or incidental damages resulting from the use of our products or website.

Our total liability is limited to the purchase price of the product.

10. Changes to these terms

We may update these Terms of Service at any time. Changes take effect immediately when posted on this page.

11. Contact

If you have questions about these terms, please contact:

Hörpugull
Email: horpugull@gmail.com
Website: horpugull.is